Ionity Network

All Jaguar I-Pace related discussions
51mes
Posts: 134
Joined: Sat Aug 24, 2019 5:26 pm
Location: Cumbria /UK

Re: Ionity Network

Post by 51mes » Mon Jul 27, 2020 7:37 pm

slowlane wrote:
Sat Jul 25, 2020 8:55 am
Penners wrote:
Sat Jul 25, 2020 7:46 am
Yes, there was a similar thread on uk FB group where I shared same annotated screenshot you have; the OP said it wasn’t present in their android app. Agree, pretty strange that’s the case
Well, at least my case is now resolved. The helpdesk decided to send me the key without charge given that they agree that the android app lacks an order button. However their default position regarding UK based Jaguar I-Pace customers was that the Jaguar dealer was supposed to have provided a key at the time of car purchase :lol:

BTW: Here is a screenshot of the android equivalent of the screen that ADD showed - no order button...
Screenshot_20200725-143425_Jaguar Public Charging.jpg
Thanks,

I spoke to the team @plugshare yesterday and think I've ended up in the same position - they capitalised my comment on the resulting ticket that the dealer was not aware of their responsibility to issue a RFID card, my local dealer has no clue....

S.
MY20 (Nov19) I-pace SE |AIR|Pan Roof|Light Oyster 10 way Heated Seats|F/R Splash Guards I Caesium Blue| 18" 5055 wheels
Infotainment 19C + Telematics 16.2 + H264 | Home podpoint 7Kw+ Rpi/jlrpy for timed charging.

d111112
Posts: 170
Joined: Fri Sep 14, 2018 7:43 am
Location: Austria

Re: Ionity Network

Post by d111112 » Tue Jul 28, 2020 10:07 am

My dealer forgot to hand it over, too. I asked for the RFID card one year after the car purchase at the dealer. Just drove to the dealer and got it without any problems. The special agreements at plugshare are bound to the Jaguar branded RFID card
I Pace EV400 S, fuji white, air susp; 18“ MY19, delivered 02/2019
H228/H264 | IMC: S20A...| Telematics: 18.2 (J8A2-70712-AY) | BECM: BP-AAE-BC-AC-BE | Home Charger: go-e HOME+
... :arrow: Didi

Abu Dhabi Dude
Posts: 726
Joined: Sun Feb 02, 2020 9:34 pm
Location: United Kingdom

Re: Ionity Network

Post by Abu Dhabi Dude » Tue Jul 28, 2020 12:33 pm

d111112 wrote:
Tue Jul 28, 2020 10:07 am
My dealer forgot to hand it over, too. I asked for the RFID card one year after the car purchase at the dealer. Just drove to the dealer and got it without any problems. The special agreements at plugshare are bound to the Jaguar branded RFID card
No, you can pair any PlugShare card (as long as it hasn’t already been paired to another account) with your Jaguar app and get the Jaguar prices.

endoman
Posts: 26
Joined: Sat May 23, 2020 7:53 pm
Location: UK

Re: Ionity Network

Post by endoman » Tue Jul 28, 2020 1:18 pm

Do you actually need the card, or can you just use the app? I might use this once a year, so not paying for a card, nor visiting dealer I bought from as they are 100 miles away. Maybe local dealer can help if needed?
Santorini Black SE, MY18, Ebony / Mars Red performance seats, Pano, Air and Adaptive. 20 Inch 6007 wheels, H264/280, S20A_20.16.5-536345, 18.2.
Ohme home charger, https://share.octopus.energy/funny-prawn-126

Abu Dhabi Dude
Posts: 726
Joined: Sun Feb 02, 2020 9:34 pm
Location: United Kingdom

Re: Ionity Network

Post by Abu Dhabi Dude » Tue Jul 28, 2020 1:56 pm

endoman wrote:
Tue Jul 28, 2020 1:18 pm
Do you actually need the card, or can you just use the app? I might use this once a year, so not paying for a card, nor visiting dealer I bought from as they are 100 miles away. Maybe local dealer can help if needed?
You can just use the app. But two possible issues are:-

1. No data signal. Unlikely to be an issue at the current Ionity sites.

2. New chargers do not appear on the app. I used Perth last week and the chargers didn’t show up in the Jaguar app (it’s only been open a short time). It worked fine with the card though.

Other than those two caveats, you can just use the app.

d111112
Posts: 170
Joined: Fri Sep 14, 2018 7:43 am
Location: Austria

Re: Ionity Network

Post by d111112 » Tue Jul 28, 2020 1:58 pm

Abu Dhabi Dude wrote:
Tue Jul 28, 2020 12:33 pm
d111112 wrote:
Tue Jul 28, 2020 10:07 am
My dealer forgot to hand it over, too. I asked for the RFID card one year after the car purchase at the dealer. Just drove to the dealer and got it without any problems. The special agreements at plugshare are bound to the Jaguar branded RFID card
No, you can pair any PlugShare card (as long as it hasn’t already been paired to another account) with your Jaguar app and get the Jaguar prices.
Strange, it definitely didn't work. I had to register the Jaguar card and only then the options appeared. I am sorry, but it did't work like you described it :roll: :)
I Pace EV400 S, fuji white, air susp; 18“ MY19, delivered 02/2019
H228/H264 | IMC: S20A...| Telematics: 18.2 (J8A2-70712-AY) | BECM: BP-AAE-BC-AC-BE | Home Charger: go-e HOME+
... :arrow: Didi

Abu Dhabi Dude
Posts: 726
Joined: Sun Feb 02, 2020 9:34 pm
Location: United Kingdom

Re: Ionity Network

Post by Abu Dhabi Dude » Tue Jul 28, 2020 3:01 pm

d111112 wrote:
Tue Jul 28, 2020 1:58 pm

Strange, it definitely didn't work. I had to register the Jaguar card and only then the options appeared. I am sorry, but it did't work like you described it :roll: :)
Had the card already been activated with a normal PlugShare account? Because when you order from the Jag app on iOS the card that comes is from PlugShare. It has no Jaguar branding. Even the enclosed letter is a standard PlugShare letter. I ordered both together and both arrived within a couple of days of each other. There was no way to distinguish between them at all. The ones you receive from Jag dealers are Jag branded I think, but the ones you get from the app (or website) are just standard PlugShare cards.

Jelle v/d Meer
Posts: 1313
Joined: Sat Apr 28, 2018 7:43 pm
Location: Tilburg / Netherlands

Re: Ionity Network

Post by Jelle v/d Meer » Tue Jul 28, 2020 4:52 pm

Abu Dhabi Dude wrote:
Tue Jul 28, 2020 3:01 pm
d111112 wrote:
Tue Jul 28, 2020 1:58 pm

Strange, it definitely didn't work. I had to register the Jaguar card and only then the options appeared. I am sorry, but it did't work like you described it :roll: :)
Had the card already been activated with a normal PlugShare account? Because when you order from the Jag app on iOS the card that comes is from PlugShare. It has no Jaguar branding. Even the enclosed letter is a standard PlugShare letter. I ordered both together and both arrived within a couple of days of each other. There was no way to distinguish between them at all. The ones you receive from Jag dealers are Jag branded I think, but the ones you get from the app (or website) are just standard PlugShare cards.
Indeed I got a normal black Plug surfing card but when linked to the Jaguar Plugsurfing app it works just fine, I am charging at Ionity for €8.57 as I type this.
I-pace S + HUD + Drive Pack + Light Oyster Sport Seats + Tailgate I Ceasium Blue | 18" wheels
Infotainment 20A + Telematics 18.2 | ODO 53.200km | 2020 Efficiency 203watt/km.

Volkswarren
Posts: 474
Joined: Sun May 19, 2019 8:55 pm
Location: Stourbridge

Re: Ionity Network

Post by Volkswarren » Tue Jul 28, 2020 9:28 pm

I'll let you know when mine arrives, though Didnt know I could get one for free from the dealers :(
HSE, Caesium Blue, 22" 5056 Alloys, Oyster Leather, Active Air Suspension, Cold Pack, Black Pack, Privacy glass and Pano roof. Podpoint Homecharger. Telematics: 16.2 | InControl: S20A_20.16.5-536345. https://share.octopus.energy/sunny-moth-32

SammyD
Posts: 1100
Joined: Sat Oct 13, 2018 7:44 pm
Location: N.E Hampshire, UK

Re: Ionity Network

Post by SammyD » Wed Jul 29, 2020 4:09 pm

Ionity Cobham (M25)

There are six chargers in place with cables and markings on the road. The cables are secured out of use by a load of plastic wrap. It looks like it won't be long before it comes on line.

I stopped for a natural break. I thought about doing a splash and dash but there was a Leaf using the one charger that has CCS (plus CHAdeMO) and the owner was not going to budge despite the charger next door 9with CHAdeMO) being free. Ecotricity were on free vend all day.

As I was leaving, I saw my first Taycan. Lovely looking car.
Driving "Hirundo Rustica" since 15th Mar 2019. Lovely Jubbly :D :D
S20A_20.07.5-507626 Maps : whatever is current.

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