Close charge flap error -how to clear

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Jamesward
Posts: 24
Joined: Mon May 10, 2021 9:49 pm
Location: United Kingdom

Close charge flap error -how to clear

Post by Jamesward » Sun May 30, 2021 12:39 pm

Had the pod point installed and since then every journey has this message despite the flap being closed.

I reset by pressing ok and the next time the car starts the same error message.

Any ideas?

Thanks James

IMG-20210530-WA0002.jpg

MY21 SE , air sus, panroof, black trim, 22inch

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ianipace
Posts: 364
Joined: Sat Nov 09, 2019 9:11 pm
Location: Cardiff, UK

Re: Close charge flap error -how to clear

Post by ianipace » Sun May 30, 2021 12:58 pm

A trip to the dealer for them to order a new flap. Wait three weeks or until the flap comes in and then fit the new flap. Sadly this isn't a straightforward job as it involves the high voltage section of the car and therefore has to done by a HV trained tech.

Because of the pandemic JLR haven't been able to train any new techs, and therefore there is a dire shortage! Most dealerships only have two HV trained techs at the most, some only one!

Stay safe

Ian
MY2019 SE in Caesium Blue. Panoramic roof and now with Gloss Black 18" wheels in lieu of the 20" energy sappers! Ohme Smart charger.

Jamesward
Posts: 24
Joined: Mon May 10, 2021 9:49 pm
Location: United Kingdom

Re: Close charge flap error -how to clear

Post by Jamesward » Sun May 30, 2021 1:30 pm

Ouch..luckily the car is less than 30 days old under approved used so hopefully will be covered.
Thank you
James
MY21 SE , air sus, panroof, black trim, 22inch

scm
Posts: 1294
Joined: Fri Jan 18, 2019 1:11 pm
Location: Southampton

Re: Close charge flap error -how to clear

Post by scm » Sun May 30, 2021 3:46 pm

Jamesward wrote:
Sun May 30, 2021 1:30 pm
Ouch..luckily the car is less than 30 days old under approved used so hopefully will be covered.
I think pre-existing faults have to be covered, regardless of warranty - as they've sold you a defective vehicle.

Jamesward
Posts: 24
Joined: Mon May 10, 2021 9:49 pm
Location: United Kingdom

Re: Close charge flap error -how to clear

Post by Jamesward » Wed Jun 02, 2021 5:26 pm

Just had it confirmed this is a manufacturer recall message so car booked to return to Jaguar next week
MY21 SE , air sus, panroof, black trim, 22inch

AndyP
Posts: 53
Joined: Mon Feb 08, 2021 2:39 pm
Location: Hampshire UK

Re: Close charge flap error -how to clear

Post by AndyP » Wed Jun 02, 2021 7:09 pm

I'm intrigued, if I leave mine open I don't get a warning message. Mine is a MY19 SE, maybe yours is later and/or a higher spac?
SE in Caesium Blue with Light Oyster Leather interior, panoramic roof, 20" wheels, 68 plate MY19 https://share.octopus.energy/night-wasp-638

Jamesward
Posts: 24
Joined: Mon May 10, 2021 9:49 pm
Location: United Kingdom

Re: Close charge flap error -how to clear

Post by Jamesward » Wed Jun 02, 2021 7:29 pm

MY21 in Dec 2020 SE.
Apparently the error has recently appeared in the last week.
And the flap is not open its closed
MY21 SE , air sus, panroof, black trim, 22inch

electric beagle
Posts: 927
Joined: Fri Jul 17, 2020 9:23 pm
Location: United Kingdom

Re: Close charge flap error -how to clear

Post by electric beagle » Wed Jun 02, 2021 8:48 pm

AndyP wrote:
Wed Jun 02, 2021 7:09 pm
I'm intrigued, if I leave mine open I don't get a warning message. Mine is a MY19 SE, maybe yours is later and/or a higher spac?
I think the charge flap open warning only became available from MY21
MY21HSE, Portofino Blue, Oyster interior, Wireless Charger, Cupholder Covers, Active Air Suspension, Adaptive Dynamics, Clear Sight rear view mirror, Panoramic Roof, Privacy Glass, Upgraded Cabin Lighting, Aluminium trim, Andersen EV Charger

AndyP
Posts: 53
Joined: Mon Feb 08, 2021 2:39 pm
Location: Hampshire UK

Re: Close charge flap error -how to clear

Post by AndyP » Wed Jun 02, 2021 10:04 pm

electric beagle wrote:
Wed Jun 02, 2021 8:48 pm

I think the charge flap open warning only became available from MY21
Ah, that makes sense, thanks :-)
SE in Caesium Blue with Light Oyster Leather interior, panoramic roof, 20" wheels, 68 plate MY19 https://share.octopus.energy/night-wasp-638

Jamesward
Posts: 24
Joined: Mon May 10, 2021 9:49 pm
Location: United Kingdom

Re: Close charge flap error -how to clear

Post by Jamesward » Fri Jun 11, 2021 7:55 pm

Car back today from Grange Barnet...excellent btw...they think it was a loose connection somewhere as the took out the back up battery and this cleared with software updates the error.

Still can't get the damn app to work on precondition and pivi pro despite Bluetoothing phone still doesn't recognise my profile and puts me as guest.
MY21 SE , air sus, panroof, black trim, 22inch

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