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Rapid Charging/Door Opening Question

6K views 27 replies 16 participants last post by  SmartMarc 
#1 ·
A bit of a daft question a but what are the rules on opening the car doors whilst charging is in progress?
We had cause to carry out some en-route charging yesterday for a 550 mile round trip. We naively thought that we could get out of the car once the charge had started. The inevitable happened, with my wife opening the passenger door and charging stopped. Worst of all, we didn't notice at first so I had to go through the charging setup again. That was at MFG Crow Orchard. We now know.
At another location, Osprey Worcester, I was able to get in and out of the car and yet charging continued until I stopped the charge at the charger.
It doesn't make sense as to why opening the door should cancel a charge.
Under normal, non Covid times, it wouldn't be a problem, as the ideal scenario would be that all occupants are out of the car whilst charging is in progress. Car would be locked and occupants can go and enjoy a coffee and comfort break only to return when the charge has reached the desired level. Unfortunately, that is not an option at the moment.
Please tell me what I'm doing wrong.
 
#2 ·
With mine you certainly can get in and out when rapid charging, even lock and unlock the doors, I'm not so sure when charging at home, so when I plug in I lock it and leave it alone. There does seem to be a big variation how the cars behave
 
#3 ·
I haven't had that happen - which doesn't mean it won't! I have owned a Morgan for many years - the Jag is another car where you learn to live with its foibles.. Morgan owners call it "character" .. not sure what iPace owners call it.
 
#4 ·
I have charged mine at a free ENGIE charger and been in and out of it, locked and unlocked it and even pressed the start to get the heaters on whilst sat in it charging, none of which interfered with the charging process.
 
#5 ·
Charging continues even if opening doors or a trunk/frunk without using a remote. If you open the trunk/frunk or unlock doors with the remote, charging stops. If it AC charge, it continues after short time but DC charge need restarting it because most of DC chargers stops when they got a signal from the car that charging has ended.
 
#6 ·
Hello all,

"The inevitable happened, with my wife opening the passenger door and charging stopped": yes, same for me. I suspect a MY21 specific issue. Worst of all is that, when charge stops, I can't just resume it, I have to make the car run one meter backward then forward, because; if not, the charging keeps initializing forever. I just reported that problem to my dealer. He looked as if he was aware of something he wouldn't tell. He told me he would ask the "specialists". Hummm....
 
#8 ·
Thanks for that SmartMarc, I'm glad it's not just me then. Now that I know it's a "feature" of MY21 vehicles, I can work around it.
It's a bit ironic really for MY21, as they've taken the trouble of adding the magic button to release the charging plug.
 
#9 ·
I have an MY21 as well and it stops charging if you open either of the front doors while connected to a rapid charger.
The charging process then has to be restarted since the car doesn't successfully initialize after closing the door.
Have you tried turning off the Infotainment system completely before opening the door?
There is no logic to this characteristic, either you stop charging by pressing the release button or at the charger.
 
#10 ·
Jaglar said:
I have an MY21 as well and it stops charging if you open either of the front doors while connected to a rapid charger.
The charging process then has to be restarted since the car doesn't successfully initialize after closing the door.
Have you tried turning off the Infotainment system completely before opening the door?
There is no logic to this characteristic, either you stop charging by pressing the release button or at the charger.
Can I query your definition of "rapid charger"?

I don't ever seen to have an issue on 50Kwh chargers but anything with higher charge rate seems to get a bit more sensitive.
 
#12 ·
Jaglar said:
So far I have had this problem on a 150 and 350 kW charger.
Yes I have had this although in all cases almost bang on 30 mins after charging had started and unconnected to door opening
 
#13 ·
That must be it then. My problem was the 150kWHr units at Crow Orchard. Now that you say that I had a similar experience whilst scouring the SouthWest rapids for practice purposes. The Instavolt 100kWHr unit on the A303 (Route 303 Cafe) stopped charging when I opened the driver's door to read the display. It was early on in my I-Pace ownership and wanted to try out different networks before embarking on longer journeys. I didn't need a full charge but just enough to take up to about £5.01.
 
#14 ·
I never had that with my MY21.
I can get in, out, start heaters and everything.

That only thing that annoys me that sounds similar is, when stop driving and get out of the car, I hit P and when I open the door the car turns off.
That feels wrong to me when I just want to open the garage or smth.
 
#16 ·
2-BEV said:
That must be it then. My problem was the 150kWHr units at Crow Orchard. Now that you say that I had a similar experience whilst scouring the SouthWest rapids for practice purposes. The Instavolt 100kWHr unit on the A303 (Route 303 Cafe) stopped charging when I opened the driver's door to read the display. It was early on in my I-Pace ownership and wanted to try out different networks before embarking on longer journeys. I didn't need a full charge but just enough to take up to about £5.01.
The ones by J 27 of the M6?

They are annoying because the displays show nothing useful like SoC or charge rate just endlessly scrolling ads.
 
#18 ·
2-BEV said:
Yes, M6 J27. Usefully positioned for a trip to the North West.
Didn't get adverts though. Did get a display similar to the Osprey units.
They must have fixed that since I tried it shortly after they opened the chargers just had less ads of ads for the chargers when I tried.

Never got much above 80 kWh as a charge rate though despite a low SoC and a good whizz around Wrightington to warm up the battery too
 
#19 ·
To my experience (MY19) charging stops when you unlock or open the door if you are connected to an AC charger (up to 22kW nominally, of which the I-Pace will only draw 7.5)
When connected to a DC charger ( mostly between 50-350kW) charging continues unless you double unlock (press unlock twice on the keyfob) or open the door and then unlock again using the keyfob.
 
#20 ·
Grunt said:
To my experience (MY19) charging stops when you unlock or open the door if you are connected to an AC charger (up to 22kW nominally, of which the I-Pace will only draw 7.5)
When connected to a DC charger ( mostly between 50-350kW) charging continues unless you double unlock (press unlock twice on the keyfob) or open the door and then unlock again using the keyfob.
That's how MY20 works also!
 
#21 ·
I found a workaround! I share it with you, you'll tell me if it works for you too! Here is the story: when I get to my home, after I put the car in Park position, opening the door to get out of the car sets contact Off. So I had the intuition that the same kind of link might exist between opening a door and stopping charging process. So, what I tried was to push the start/stop button to start the electronics, before opening the door. And it works. Obviously, when you open the door, there is an alarm saying "you're not seriously leaving the car with contact on, are you? The good thing is that, with door opened, you can switch off power, and charging keeps going on... Yees! :D And, charging keeps going when you close the door.
 
#24 ·
I own a 2018 model which is in getting the telemetry module changed. I'm driving a brand new HSE. I can confirm that when opening front passenger side door it stops. No other door causes that to happen.

Doesn't happen on my 2018
 
#25 ·
When I charge the car with a AC charger, the car goes into the "initiaizing. phase every time you open the door, but resume the charge rather quickly.
When I charge the car with DC charger (50kw, 100kw, ...) I very often go in and out the car (to check the data on the charger) , with the car off or in accessories mode, and that does not stop the charge. Could this behavior change from one charger manufacturer to the other ?
 
#26 ·
dernotte said:
When I charge the car with a AC charger, the car goes into the "initiaizing. phase every time you open the door, but resume the charge rather quickly.
When I charge the car with DC charger (50kw, 100kw, ...) I very often go in and out the car (to check the data on the charger) , with the car off or in accessories mode, and that does not stop the charge. Could this behavior change from one charger manufacturer to the other ?
With one of the AC chargers I have, the charging will stop and I need to physically reconnect the plug to restart charging. With the "good charger" it starts initializing and then resume charging.
With DC charging the only way to stop charging is to use the key unlock, pressing two or three times.
 
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