Software issues on newly delivered MY21 HSE

All Jaguar I-Pace related discussions
ChrisSB
Posts: 55
Joined: Wed Jan 27, 2021 12:43 pm
Location: Northamptonshire

Re: Software issues on newly delivered MY21 HSE

Post by ChrisSB » Mon Feb 08, 2021 2:23 pm

My car is going back to the dealer tomorrow, they are collecting it on a trailer. Not because it won't drive I think it's because they should have upgraded it before they delivered it and it's a nearly 100 mile round trip.

I've asked them twice about pushing the update out via Topix but they are insistent it needs to go back to them. :roll:

Peter34698
Posts: 14
Joined: Sat Feb 22, 2020 12:51 pm
Location: Pa13 Scotland

Re: Software issues on newly delivered MY21 HSE

Post by Peter34698 » Mon Feb 08, 2021 3:16 pm

I do not have a home charger,only use the local public chargers.
I have used them since the 21M/Y was delivered in December with absolutely no issues.It is only since the update that I have had the problem.

ab601
Posts: 17
Joined: Sat Jan 30, 2021 8:48 am
Location: UK

Re: Software issues on newly delivered MY21 HSE

Post by ab601 » Tue Feb 09, 2021 7:35 am

Problems resolved, for now anyway until I can get the software updated
I pressed the media on/off button for 15 seconds ( a tip I saw on the Facebook group) and the system restarted with USB and Climate working
MY21 HSE Portafino Blue with Black Pack

ChrisSB
Posts: 55
Joined: Wed Jan 27, 2021 12:43 pm
Location: Northamptonshire

Re: Software issues on newly delivered MY21 HSE

Post by ChrisSB » Tue Feb 09, 2021 8:34 am

I saw that procedure too, I was hoping it would fix my software update issue but it didn't. The I-Pace has just been collected on a trailer and heading back to the dealer.

Peter34698
Posts: 14
Joined: Sat Feb 22, 2020 12:51 pm
Location: Pa13 Scotland

Re: Software issues on newly delivered MY21 HSE

Post by Peter34698 » Tue Feb 09, 2021 11:57 am

Update on my issue. The technician arrived this morning took one look at the I pace and told me he couldn't look at it as it probably was an hv issue so has to go to the dealer.
He arranged for a disco sport as a loaner but had to get a taxi from the jaguar dealer to the land rover dealer all went well just waiting now for an update as to when they can look at it

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