Jaguar Public Charging App and Ionity

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mikew
Posts: 204
Joined: Mon Mar 26, 2018 12:15 pm
Location: UK

Jaguar Public Charging App and Ionity

Post by mikew » Tue Sep 08, 2020 2:39 pm

Can anyone confirm if app authorisation works with Ionity charge points using the Jaguar Public Charging App?

I signed up for the Jaguar app and ordered the charging key. Since the key ordering process takes you onto the Plugsurfing site, when it arrived I activated it on that site. I can’t now activate it using the Jaguar app. I've tried deactivating the key on Plugsurfing, but it doesn't help.

I need to charge at Gretna Green and then Perth later this month on my way up to the Isle of Skye. Same two locations on the way back too. I’d much rather pay the £8.80 quoted by the app four times, than over £100 direct to Ionity, for the roughly 400 miles of paid for extra range I will need.

In the app it does look like it should work, but I don’t really want to find out that it doesn’t when I get to Gretna. If anyone can help that would be great, otherwise I will have to drop down to the Ionity location near Leeds to give it a try.

Many thanks.
SE Yulong white, black pack, 22" split-spoke, pano roof, Ebony heated seats, Ebony headlining, gloss black, cold climate, front fogs, air suspension and 360˚cam. Delivered 29/10/2018.
IMC: S19A_19.24.2-375121 Telematics: 15.2

jpbates
Posts: 101
Joined: Mon May 29, 2017 8:14 pm
Location: Greater Manchester UK

Re: Jaguar Public Charging App and Ionity

Post by jpbates » Tue Sep 08, 2020 3:23 pm

App works, if you have mobile signal. Had no problems at Skelton lake Ionity.
Plugsurfing RFID has to be registered to Jag app not Plugsurfing App. Unfortunately do not know if you can swap, but I am not aware that is possible.
MY20 16th July HSE Firenze Red, Pano Roof, HUD, Black pack, 5055 18", Active Suspension/Air, Front Fogs, Ebony Sports Seats.
S20B1_20.30.2-578440 telematics 18.2 BECS BP-AAE-BC-AC-BE Maps 08.030.0111.0157
Zappi 2.0 Untethered and Solar, Rolec

eyepace
Posts: 21
Joined: Thu Oct 24, 2019 10:55 pm
Location: UK

Re: Jaguar Public Charging App and Ionity

Post by eyepace » Tue Sep 08, 2020 3:45 pm

Yes used app at Gretna last week, signal fine all OK.
FE Delivered Mar 19 Corris Grey on 20" 5070 Summer 18" 5055 for Winter!!

G8PXB
Posts: 9
Joined: Fri Mar 06, 2020 11:31 am
Location: North York Moors, United Kingdom

Re: Jaguar Public Charging App and Ionity

Post by G8PXB » Tue Sep 08, 2020 4:03 pm

Used the App at Darwen & Blackburm MSA last week OK

mikew
Posts: 204
Joined: Mon Mar 26, 2018 12:15 pm
Location: UK

Re: Jaguar Public Charging App and Ionity

Post by mikew » Tue Sep 08, 2020 4:04 pm

Thank you both, much appreciated!
SE Yulong white, black pack, 22" split-spoke, pano roof, Ebony heated seats, Ebony headlining, gloss black, cold climate, front fogs, air suspension and 360˚cam. Delivered 29/10/2018.
IMC: S19A_19.24.2-375121 Telematics: 15.2

electric beagle
Posts: 51
Joined: Fri Jul 17, 2020 9:23 pm
Location: United Kingdom

Re: Jaguar Public Charging App and Ionity

Post by electric beagle » Tue Sep 08, 2020 4:59 pm

How do you order a key do you need to call?
Delivery October 2020 21 HSE, Portofino Blue, Oyster interior, Wireless Charger, Cupholder Covers, Active Air Suspension, Adaptive Dynamics, Clear Sight rear view mirror, Panoramic Roof, Privacy Glass, Upgraded Cabin Lighting, Aluminium trim

endoman
Posts: 79
Joined: Sat May 23, 2020 7:53 pm
Location: Chesterfield, UK

Re: Jaguar Public Charging App and Ionity

Post by endoman » Tue Sep 08, 2020 5:25 pm

Ordered mine from within the Jag Public Charging app.
Santorini Black SE, MY18, Ebony / Mars Red performance seats, Pano, Air and Adaptive. Black trim, 20 Inch 6007 wheels, H264/280, S20B_20.30.2-578440, 19.2.
Ohme home charger, https://share.octopus.energy/funny-prawn-126

electric beagle
Posts: 51
Joined: Fri Jul 17, 2020 9:23 pm
Location: United Kingdom

Re: Jaguar Public Charging App and Ionity

Post by electric beagle » Tue Sep 08, 2020 5:31 pm

endoman wrote:
Tue Sep 08, 2020 5:25 pm
Ordered mine from within the Jag Public Charging app.
It doesn't seem to be possible, only to report a lost card

Trying to get mine sorted ahead of picking up the car in the next few weeks
Delivery October 2020 21 HSE, Portofino Blue, Oyster interior, Wireless Charger, Cupholder Covers, Active Air Suspension, Adaptive Dynamics, Clear Sight rear view mirror, Panoramic Roof, Privacy Glass, Upgraded Cabin Lighting, Aluminium trim

hereu
Posts: 102
Joined: Fri May 11, 2018 10:19 pm
Location: Scotland

Re: Jaguar Public Charging App and Ionity

Post by hereu » Tue Sep 08, 2020 5:34 pm

Order the key on the Plugsurfing website then activate it on the Jaguar charging website.
Blue, cream, pana, gesture etc 20" HSE

electric beagle
Posts: 51
Joined: Fri Jul 17, 2020 9:23 pm
Location: United Kingdom

Re: Jaguar Public Charging App and Ionity

Post by electric beagle » Tue Sep 08, 2020 5:38 pm

hereu wrote:
Tue Sep 08, 2020 5:34 pm
Order the key on the Plugsurfing website then activate it on the Jaguar charging website.
I called the helpline and they initially told me to do that then called me back and told me that I needed to do that via a dealer (I assume this means a 10 euro saving)?
Delivery October 2020 21 HSE, Portofino Blue, Oyster interior, Wireless Charger, Cupholder Covers, Active Air Suspension, Adaptive Dynamics, Clear Sight rear view mirror, Panoramic Roof, Privacy Glass, Upgraded Cabin Lighting, Aluminium trim

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