S20A_20.07.5-507626 SOTA

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MEO
Posts: 89
Joined: Sat Nov 03, 2018 8:34 pm
Location: Uk

Re: S20A_20.07.5-507626 SOTA

Post by MEO » Fri Jun 12, 2020 3:28 pm

Just had S20A uploaded, had to ring dealer in order to get SOTA enabled for my car. You would think that this would be part of the pdi process when delivering a new vehicle!
I-Pace MY20 HSE, Firenze Red, Ebony/Ebony Interior, 18 inch Wheels, Panoramic Roof, Air Suspension, Black pack
IMC: S20A_20.16.5-536345 | Telematics: 16.2

Rpm
Posts: 7
Joined: Thu May 14, 2020 6:52 am
Location: Worcestershire

Re: S20A_20.07.5-507626 SOTA

Post by Rpm » Sat Jun 13, 2020 7:01 am

Did you know SOTA was not enabled or did you just ring the dealer to check? Mine was delivered 3 days ago and has 19c, but says no updates available.

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ELray
Posts: 681
Joined: Sat Dec 29, 2018 2:02 am
Location: Norway

Re: S20A_20.07.5-507626 SOTA

Post by ELray » Sat Jun 13, 2020 7:22 am

Rpm wrote:
Sat Jun 13, 2020 7:01 am
Did you know SOTA was not enabled or did you just ring the dealer to check? Mine was delivered 3 days ago and has 19c, but says no updates available.
This could indicate that SOTA is not enabled on your car. I had this problem when my car was new, and there had been an update OTA that I never got. I called the center where I bought the car, but they didn’t know where to look, and only looked at outstanding campaigns for my car, and then told me it was up to date. I then decided to call a different Jaguar service/sales center the same day, and they turned on SOTA, pushed the update, and two minutes later my car said there was an update ready to download.
🇳🇴 Norway
💥I-Pace S Edition X590 (19MY)
💥Build date: 1 Feb 2019 | Delivered: 15 March 2019
⚙️H264: 06.01.20
⚙️H280: 02.07.20
⚙️Telematics: 16.2
⚙️InControl(OTA:27.05.20): S20A_20.16.5-536345
⚙️BECS: Unknown
⚙️Maps(upd:08.05.20): 08.030.0107.0158

MEO
Posts: 89
Joined: Sat Nov 03, 2018 8:34 pm
Location: Uk

Re: S20A_20.07.5-507626 SOTA

Post by MEO » Sat Jun 13, 2020 9:20 am

I rang the dealer as S20A update had not appeared, and asked them to check if SOTA was enabled, it wasn’t.
There is a screen shot on page 16 of these S20A posts, showing the Topix screen, if a dealer needs pointing in the right direction.
I-Pace MY20 HSE, Firenze Red, Ebony/Ebony Interior, 18 inch Wheels, Panoramic Roof, Air Suspension, Black pack
IMC: S20A_20.16.5-536345 | Telematics: 16.2

bradtipp
Posts: 11
Joined: Fri Jun 05, 2020 5:23 pm
Location: USA

Re: S20A_20.07.5-507626 SOTA

Post by bradtipp » Mon Jun 15, 2020 5:58 pm

I went into my dealer on Friday to get SOTA turned on (Had to show them how to do that...) it is on and talked to the car and now shows that the car is on 18D and the current software is 20A...but the car isn't seeing any updates - How long does it take for the process to kick in and how long until I call someone and is there anything else I can do to push this update through? I have read that 'some version of 20A' has been stopped due to the USB issue...

all answers gratefully received.

Jaggy_Luss
Posts: 119
Joined: Mon May 27, 2019 11:54 am
Location: Luxemburg

Re: S20A_20.07.5-507626 SOTA

Post by Jaggy_Luss » Mon Jun 15, 2020 6:43 pm

bradtipp wrote:
Mon Jun 15, 2020 5:58 pm
I went into my dealer on Friday to get SOTA turned on (Had to show them how to do that...) it is on and talked to the car and now shows that the car is on 18D and the current software is 20A...but the car isn't seeing any updates - How long does it take for the process to kick in and how long until I call someone and is there anything else I can do to push this update through? I have read that 'some version of 20A' has been stopped due to the USB issue...

all answers gratefully received.
Hi

S20A_20.07 is replaced by S20A_20.16 due to the USB issue
regards
Luss
Caesium Blue, S, MY2019,
S20B 20.27.3-568398
SCU,BMS never displayed, H228, H264 done,
Activ air suspension, HUD, drive assist 1&2
18 " with 4 season tyres

bradtipp
Posts: 11
Joined: Fri Jun 05, 2020 5:23 pm
Location: USA

Re: S20A_20.07.5-507626 SOTA

Post by bradtipp » Tue Jun 16, 2020 1:01 am

Jaggy_Luss - How can i see what the current available version is without a dealer Topix account?

Jaggy_Luss
Posts: 119
Joined: Mon May 27, 2019 11:54 am
Location: Luxemburg

Re: S20A_20.07.5-507626 SOTA

Post by Jaggy_Luss » Tue Jun 16, 2020 8:47 am

bradtipp wrote:
Tue Jun 16, 2020 1:01 am
Jaggy_Luss - How can i see what the current available version is without a dealer Topix account?
Look here in the forum, when a new version is available some will tell it here :D
Caesium Blue, S, MY2019,
S20B 20.27.3-568398
SCU,BMS never displayed, H228, H264 done,
Activ air suspension, HUD, drive assist 1&2
18 " with 4 season tyres

Vikingtony26
Posts: 13
Joined: Fri Jan 31, 2020 8:20 pm
Location: Uk

Re: S20A_20.07.5-507626 SOTA

Post by Vikingtony26 » Wed Jun 17, 2020 8:58 am

I got my car 5 days ago and as mentioned above it was also on 19c and reporting no updates available. Called dealer who told me Jag server is having issues and to try again in a few days. I will give them the benefit of the doubt and do as asked although I am a little sceptical. They also forgot to install a SIM card but that was quickly rectified. Loving the car though.
Coris Grey HSE, 20” Wheels, Ivory, Panoramic roof, Privacy Glass. InControlPro S20A_20. Telematics 18.2. BCS BP-AAE-BC-AC-BE.

KevinPeters
Posts: 48
Joined: Fri Oct 11, 2019 4:17 pm
Location: UK

Re: S20A_20.07.5-507626 SOTA

Post by KevinPeters » Wed Jun 17, 2020 1:38 pm

I just called the dealer who clearly weren't familiar with the SOTA option and couldn't find it. They checked my vehicle and said there no outstanding updates for my vehicle. So I created a Topix account to check. It seems to think that H270 and H264 are outstanding, even though these were done earlier this year as I had to take the care in.

Does the dealer need to manually update Topix to say an update has been performed?

Do we think H264 and H270 are prerequisites for S20A to show up?

Thanks, Kevin
MY20 SE with heated seats and panoramic roof

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