In Control Remote App not loading

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NYK
Posts: 40
Joined: Wed Aug 21, 2019 10:56 pm
Location: Kent

In Control Remote App not loading

Post by NYK » Thu Sep 19, 2019 5:31 pm

I’ve been using the Remote app since getting the car at the beginning of this month. Just tried to open it to check charge status and it simply won’t open. Message on phone says Remote keeps stopping.

I’ve tried reinstalling the App and rebooting phone all to no avail. Any suggestions?


scm
Posts: 603
Joined: Fri Jan 18, 2019 1:11 pm
Location: Southampton

Re: In Control Remote App not loading

Post by scm » Thu Sep 19, 2019 5:40 pm

Been reported elsewhere on the forum - clear the data and cache for the app and it should work!


dh1968
Posts: 15
Joined: Thu Aug 09, 2018 12:29 pm
Location: Amsterdam

Re: In Control Remote App not loading

Post by dh1968 » Thu Sep 19, 2019 5:40 pm

Go to the apps section in your phone settings, find the remote app from the list and clear the memory and cache. That will solve the issue.
When you open the app afterwards, you will have to log in again.
i-Pace First Edition full black, 22inch


NYK
Posts: 40
Joined: Wed Aug 21, 2019 10:56 pm
Location: Kent

Re: In Control Remote App not loading

Post by NYK » Thu Sep 19, 2019 7:42 pm

Thanks


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