Charge port flap release?

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jowenharris
Posts: 22
Joined: Sat Aug 24, 2019 12:07 am
Location: Derbyshire

Re: Charge port flap release?

Post by jowenharris » Sat Oct 10, 2020 5:57 pm

A couple of weeks ago, 120 miles from home, 40% charge left (so not enough to get home) and the flap wouldn't open!!

I called Jaguar Assistance, and they were on site in 20 minutes. Except it wasn't a Jaguar specialist, just a normal AA patrol. Apparently, outside of 9 to 5. the specialists tend to be unavailable.

Anyway, after the best part of an hour, undoing the wheel arch protector to get access to the back of the charger unit, he couldn't free the flap, and it looked like being a low-loader job. However, and fortunately, he had the home telephone number of on of the Jag Assistance specialists, and he found him at home and willing to advise.

This is apparently quite a common fault. The solution is, surprisingly, simple brute force. From his toolkit, the AA man produced a small rubber balloon with an pump attached. He slid the (uninflated) balloon underneath the flap, pumped away, and the flap popped open. The pressure caused the locking pin to detach from the flap, but was not broken..

I don't really see the point of having a locking flap. Unlike petrol or diesel, no-one is going to steal my electrons. Anyway, so far I have just left the flap as it is. The AA sent a report to me and my dealer, and eventually I will get it fixed. The door closes fin, it just isn't locked. And when driving, it won't pop open because the wind pressure keeps it shut.

I suspect the flap is a locking type simply because it isn't cost effective to redesign and manufacture a non-locking cover when 98% of production of Jaguar-LandRover vehicles need the locking type. But a lock that serves no purpose other than to stop you filling up when it goes wrong seems a bit of a design fault.
i-Pace S£ 2019
Santorini Black, Light Oyster Interior

Abu Dhabi Dude
Posts: 975
Joined: Sun Feb 02, 2020 9:34 pm
Location: United Kingdom

Re: Charge port flap release?

Post by Abu Dhabi Dude » Sat Oct 10, 2020 8:22 pm

Mine has never locked, and I’m suddenly quite glad about that!

d111112
Posts: 176
Joined: Fri Sep 14, 2018 7:43 am
Location: Austria

Re: Charge port flap release?

Post by d111112 » Sun Oct 11, 2020 10:31 am

I think the revised flap behaves differently. The old one was always unlocked if the car itself was unlocked. The new one is locked even if the car is unlocked. I have to hit the unlock button on the keyfob to unlock it before I can open it (even if the car is unlocked). It is definitely different than before. The old one was only locked if the car was locked, too (I've experienced this when receiving the car multiple times). At least.... it works in some kind of way and I'm able to charge :)
I Pace EV400 S, fuji white, air susp; 18“ MY19, delivered 02/2019
H228/H264 | IMC: S20B1...| Telematics: 18.2 (J8A2-70712-AY) | BECM: BP-AAE-BC-AC-BE | Home Charger: go-e HOME+
... :arrow: Didi

SPARKO
Posts: 34
Joined: Thu Oct 03, 2019 3:48 am
Location: New Zealand

Re: Charge port flap release?

Post by SPARKO » Sun Oct 11, 2020 10:56 am

mine no longer locks. That is the next reason for my frequent visits to the dealer. I'm also getting the wheel alignment checked. None of the local companies know how to check an iPace. Unfortunately the wheel alignment machines in the 2 dealerships within 200km radius of me are currently broken. The joys of living in a remote country...
MY19 HSE. Black with black kit. 20 inch wheels. Dynamic air suspension, panoramic roof, heated steering wheel, 4 zone climate.

electric beagle
Posts: 134
Joined: Fri Jul 17, 2020 9:23 pm
Location: United Kingdom

Re: Charge port flap release?

Post by electric beagle » Sun Oct 11, 2020 11:47 am

SPARKO wrote:
Sun Oct 11, 2020 10:56 am
mine no longer locks. That is the next reason for my frequent visits to the dealer. I'm also getting the wheel alignment checked. None of the local companies know how to check an iPace. Unfortunately the wheel alignment machines in the 2 dealerships within 200km radius of me are currently broken. The joys of living in a remote country...
What is so difficult about wheel alignment if the guys doing the work have a 4 wheel laser jig? It doesn't need a dealer to do wheel alignment any competent tyre/wheel fitter with the right kit. I assume the alignment setting are laid out in the manual?
MY21HSE, Portofino Blue, Oyster interior, Wireless Charger, Cupholder Covers, Active Air Suspension, Adaptive Dynamics, Clear Sight rear view mirror, Panoramic Roof, Privacy Glass, Upgraded Cabin Lighting, Aluminium trim, Andersen EV Charger

elbocko
Posts: 598
Joined: Sat Mar 09, 2019 3:49 pm
Location: Fareham, Hampshire

Re: Charge port flap release?

Post by elbocko » Sun Oct 11, 2020 6:11 pm

SPARKO wrote:
Sun Oct 11, 2020 10:56 am
mine no longer locks. That is the next reason for my frequent visits to the dealer. I'm also getting the wheel alignment checked. None of the local companies know how to check an iPace. Unfortunately the wheel alignment machines in the 2 dealerships within 200km radius of me are currently broken. The joys of living in a remote country...
Yeah ... but the scenery and no Covid, and you have an excuse to drive the cat there and back. :D
El Bocko

E 2ERO, SE, Firenze Red, MY19, 18". Still loving it.
Infotainment - S20C_20.16.5-536345. It has gone backwards, now S20B_20.27.3-568398 @ 26/7/2020
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SammyD
Posts: 1163
Joined: Sat Oct 13, 2018 7:44 pm
Location: N.E Hampshire, UK

Re: Charge port flap release?

Post by SammyD » Sun Oct 11, 2020 7:54 pm

electric beagle wrote:
Sun Oct 11, 2020 11:47 am
SPARKO wrote:
Sun Oct 11, 2020 10:56 am
mine no longer locks. That is the next reason for my frequent visits to the dealer. I'm also getting the wheel alignment checked. None of the local companies know how to check an iPace. Unfortunately the wheel alignment machines in the 2 dealerships within 200km radius of me are currently broken. The joys of living in a remote country...
What is so difficult about wheel alignment if the guys doing the work have a 4 wheel laser jig? It doesn't need a dealer to do wheel alignment any competent tyre/wheel fitter with the right kit. I assume the alignment setting are laid out in the manual?
I totally agree with that. I went to a local Tyre place in Farnham, Surrey and they said that there would be no issue doing the alignment. The mechanic took a look under my car and said that it is just like most recent Jags.
Driving "Hirundo Rustica" since 15th Mar 2019. Lovely Jubbly :D :D
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SPARKO
Posts: 34
Joined: Thu Oct 03, 2019 3:48 am
Location: New Zealand

Re: Charge port flap release?

Post by SPARKO » Tue Oct 13, 2020 12:51 am

electric beagle wrote:
Sun Oct 11, 2020 11:47 am
SPARKO wrote:
Sun Oct 11, 2020 10:56 am
mine no longer locks. That is the next reason for my frequent visits to the dealer. I'm also getting the wheel alignment checked. None of the local companies know how to check an iPace. Unfortunately the wheel alignment machines in the 2 dealerships within 200km radius of me are currently broken. The joys of living in a remote country...
What is so difficult about wheel alignment if the guys doing the work have a 4 wheel laser jig? It doesn't need a dealer to do wheel alignment any competent tyre/wheel fitter with the right kit. I assume the alignment setting are laid out in the manual?
They tell me that the car is not listed on their database. I understand that the front end wheel set up is very unusual so I'm happy for them not to adjust things without knowing correct settings for things such as "toe in".
MY19 HSE. Black with black kit. 20 inch wheels. Dynamic air suspension, panoramic roof, heated steering wheel, 4 zone climate.

SPARKO
Posts: 34
Joined: Thu Oct 03, 2019 3:48 am
Location: New Zealand

Re: Charge port flap release?

Post by SPARKO » Tue Oct 13, 2020 12:53 am

elbocko wrote:
Sun Oct 11, 2020 6:11 pm
SPARKO wrote:
Sun Oct 11, 2020 10:56 am
mine no longer locks. That is the next reason for my frequent visits to the dealer. I'm also getting the wheel alignment checked. None of the local companies know how to check an iPace. Unfortunately the wheel alignment machines in the 2 dealerships within 200km radius of me are currently broken. The joys of living in a remote country...
Yeah ... but the scenery and no Covid, and you have an excuse to drive the cat there and back. :D
very true, and I do often !
MY19 HSE. Black with black kit. 20 inch wheels. Dynamic air suspension, panoramic roof, heated steering wheel, 4 zone climate.

electric beagle
Posts: 134
Joined: Fri Jul 17, 2020 9:23 pm
Location: United Kingdom

Re: Charge port flap release?

Post by electric beagle » Tue Oct 13, 2020 8:06 am

SPARKO wrote:
Tue Oct 13, 2020 12:51 am
electric beagle wrote:
Sun Oct 11, 2020 11:47 am
SPARKO wrote:
Sun Oct 11, 2020 10:56 am
mine no longer locks. That is the next reason for my frequent visits to the dealer. I'm also getting the wheel alignment checked. None of the local companies know how to check an iPace. Unfortunately the wheel alignment machines in the 2 dealerships within 200km radius of me are currently broken. The joys of living in a remote country...
What is so difficult about wheel alignment if the guys doing the work have a 4 wheel laser jig? It doesn't need a dealer to do wheel alignment any competent tyre/wheel fitter with the right kit. I assume the alignment setting are laid out in the manual?
They tell me that the car is not listed on their database. I understand that the front end wheel set up is very unusual so I'm happy for them not to adjust things without knowing correct settings for things such as "toe in".
Fair enough you need the correct settings for these things but assume there are a few people right here who know the appropriate settings or you could ask your dealer what the right settings should be?
MY21HSE, Portofino Blue, Oyster interior, Wireless Charger, Cupholder Covers, Active Air Suspension, Adaptive Dynamics, Clear Sight rear view mirror, Panoramic Roof, Privacy Glass, Upgraded Cabin Lighting, Aluminium trim, Andersen EV Charger

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