sand leaking into the car?

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d111112
Posts: 161
Joined: Fri Sep 14, 2018 7:43 am
Location: Austria

Re: sand leaking into the car?

Post by d111112 » Wed Oct 09, 2019 8:04 am

Thanks a lot for posting, mine is at service at the moment (several tasks) and this is one of the points I mentioned on the issue list. If they say there is no fix available I have at least some background information about this partial fix.
I Pace EV400 S, fuji white, air susp; 18“ MY19, delivered 02/2019
H228/H264 | IMC: S19C...| Telematics: 18.2 (J8A2-70712-AY) | BECM: BP-AAE-BC-AC-BE | Home Charger: go-e HOME+
... :arrow: Didi

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MjrPayne
Posts: 296
Joined: Sat Mar 31, 2018 2:48 pm
Location: Finland

Re: sand leaking into the car?

Post by MjrPayne » Wed Oct 09, 2019 8:52 am

When this came out. My dealer told me 3 weeks ago that there was a fix but it didn't work so they wait for next.
Blue HSE since 21.1.2019
Backup -04 XJ SuperV8

ptblad
Posts: 27
Joined: Fri Feb 15, 2019 11:31 am
Location: Sweden

Re: sand leaking into the car?

Post by ptblad » Wed Oct 09, 2019 7:03 pm

MjrPayne wrote:
Wed Oct 09, 2019 8:52 am
When this came out. My dealer told me 3 weeks ago that there was a fix but it didn't work so they wait for next.
The first page on the instruction for the fix states May 2019. But unclear when this was communicated to dealers and when the nessesary parts were available.
🇸🇪 Swe - Firenze Red I-Pace HSE, red seats, black inner roof, black exterior pack, air suspension, head-up display. Ordered January 2019. Delivered 23 May 2019.

Adrian iPace
Posts: 89
Joined: Thu Jan 10, 2019 12:45 pm
Location: Romania

Re: sand leaking into the car?

Post by Adrian iPace » Mon Oct 28, 2019 8:48 am

Has anyone received any news about solving this problem?
Corris Grey, 20", X590 2020

d111112
Posts: 161
Joined: Fri Sep 14, 2018 7:43 am
Location: Austria

Re: sand leaking into the car?

Post by d111112 » Mon Oct 28, 2019 1:44 pm

Yes, my dealer told me that they are currently working on a fix. It should be available Jan or Feb 2020. We will see if this information is correct...
I Pace EV400 S, fuji white, air susp; 18“ MY19, delivered 02/2019
H228/H264 | IMC: S19C...| Telematics: 18.2 (J8A2-70712-AY) | BECM: BP-AAE-BC-AC-BE | Home Charger: go-e HOME+
... :arrow: Didi

scapegoat
Posts: 218
Joined: Fri Apr 26, 2019 9:29 pm
Location: Leeds

Re: sand leaking into the car?

Post by scapegoat » Thu Jan 02, 2020 1:44 pm

Mentioned it’s an issue to my dealer today when getting H264/270

Called back to say can see nothing wrong and no different to their other workshop iPace!

So no “fix” is on the system currently

Captain.Plummet
Posts: 413
Joined: Thu Mar 14, 2019 5:26 pm
Location: UK

Re: sand leaking into the car?

Post by Captain.Plummet » Thu Jan 02, 2020 3:21 pm

This is a known issue. There is an interim repair kit which seems to be available in more dusty territories but not in the UK at the moment. It is referred to as a 'partial fix' and is a seal that fits around the hinge stays.

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anorak
Posts: 508
Joined: Sun Feb 03, 2019 10:56 pm
Location: Cambs. UK

Re: sand leaking into the car?

Post by anorak » Thu Jan 02, 2020 8:42 pm

Just vacuumed mine and was amazed at the amount of grit and dust along the bottom of the rear door frames. It's definitely an issue for me in the non-dusty UK.
I Pace EV400 S, Caesium blue, Oyster leather, 18" wheels
MY19, delivered 01/2019
IMC: S19B_19.40.4-436082 || Telematics: 17.2
Now on its 2nd front EPIC

bjorn
Posts: 3
Joined: Mon Sep 30, 2019 2:30 pm
Location: Norge

Re: sand leaking into the car?

Post by bjorn » Fri Jan 03, 2020 12:19 pm

This is a well known issue on the Norwegian forum and dealers accept the problem and Jaguar is working on a fix. You should report it to the dealer as case of guarantee for future fix.

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MjrPayne
Posts: 296
Joined: Sat Mar 31, 2018 2:48 pm
Location: Finland

Re: sand leaking into the car?

Post by MjrPayne » Fri Jan 03, 2020 2:19 pm

Just got an answer from my dealer that no fix yet available. Asked it because my car is going to H264 update next week.
Blue HSE since 21.1.2019
Backup -04 XJ SuperV8

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