iPhone login

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endoman
Posts: 146
Joined: Sat May 23, 2020 7:53 pm
Location: Chesterfield, UK

iPhone login

Post by endoman » Wed Nov 04, 2020 6:14 pm

I can login no issue on my desktop machine, but my phone simply gives an error every time, I try the capital letters followed the word, etc and no luck. I am using the correct password and username. Any suggestions, the contact admin link seems disabled as well on the phone.
Santorini Black SE, MY18, Ebony / Mars Red performance seats, Pano, Air and Adaptive. Black trim, 20 Inch 5070 wheels, H264/280, S20C_20.43.1-618886 19.2.
Ohme home charger, https://share.octopus.energy/funny-prawn-126

Abu Dhabi Dude
Posts: 1072
Joined: Sun Feb 02, 2020 9:34 pm
Location: United Kingdom

Re: iPhone login

Post by Abu Dhabi Dude » Wed Nov 04, 2020 11:58 pm

endoman wrote:
Wed Nov 04, 2020 6:14 pm
I can login no issue on my desktop machine, but my phone simply gives an error every time, I try the capital letters followed the word, etc and no luck. I am using the correct password and username. Any suggestions, the contact admin link seems disabled as well on the phone.
Are you using the iPhone’s password manager? If so you just select the “use endoman” option to fill in your username and password. Then DON’T click on the login button. The phone does that for you. If you click the button, you get an error. If you wait and let the phone do it automatically, it works.

endoman
Posts: 146
Joined: Sat May 23, 2020 7:53 pm
Location: Chesterfield, UK

Re: iPhone login

Post by endoman » Thu Nov 05, 2020 7:22 am

thanks I'll try in a bit.
Santorini Black SE, MY18, Ebony / Mars Red performance seats, Pano, Air and Adaptive. Black trim, 20 Inch 5070 wheels, H264/280, S20C_20.43.1-618886 19.2.
Ohme home charger, https://share.octopus.energy/funny-prawn-126

Rob
Site Admin
Posts: 153
Joined: Mon Mar 31, 2014 3:38 pm

Re: iPhone login

Post by Rob » Thu Nov 05, 2020 10:16 am

Hi,
I would also suggest password manager may be putting something in wrong. I've often seen password managers replace the username with your email address instead.

I would clear anything that has autofilled, then type your username and password in so that you know its correct.

endoman
Posts: 146
Joined: Sat May 23, 2020 7:53 pm
Location: Chesterfield, UK

Re: iPhone login

Post by endoman » Thu Nov 05, 2020 10:55 am

I’ve just reset my password, everything else failed! All good now
Santorini Black SE, MY18, Ebony / Mars Red performance seats, Pano, Air and Adaptive. Black trim, 20 Inch 5070 wheels, H264/280, S20C_20.43.1-618886 19.2.
Ohme home charger, https://share.octopus.energy/funny-prawn-126

Abu Dhabi Dude
Posts: 1072
Joined: Sun Feb 02, 2020 9:34 pm
Location: United Kingdom

Re: iPhone login

Post by Abu Dhabi Dude » Thu Nov 05, 2020 12:36 pm

endoman wrote:
Thu Nov 05, 2020 10:55 am
I’ve just reset my password, everything else failed! All good now
Glad you got it working!

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