Pivi Pro software issues

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kermit68
Posts: 619
Joined: Sat Sep 15, 2018 1:06 pm
Location: Rome / Italy

Pivi Pro software issues

Post by kermit68 » Thu Apr 22, 2021 1:16 pm

Hi Dan, is there any forecast on how the next Pivi Pro software update will be available? Current version, 2.0.8a, has severe problems such has always reverting the trip monitor to miles at each power up and not finding the eSim or Wifi network every 2 or 3 days without a soft reset.
It's now almost 3 months that the latest version ahs been released and I really wonder when such bugs that cannot be classified as "minor" will be solved.

Thanks as usual for your support.
MY21 Yulong White SE, 20", head-up display, air susp, matrix lights, privacy glass, black pack and other fine stuffs
MY20 SE - gone

CRC@Jaguar
Posts: 129
Joined: Fri Apr 06, 2018 4:31 pm
Location: United Kingdom

Re: Pivi Pro software issues

Post by CRC@Jaguar » Wed Apr 28, 2021 12:45 pm

Hi Kermit68,

Thank you for your post.

I can confirm that a later version of the software for PIVI has been released. However, this is only currently available for pathfinder vehicles and is not available to download via software over the air.

To establish the latest software available and to ensure it is downloaded to your vehicle I would advise that you visit your local approved Jaguar retailer for further assistance.

Thanks, Dan - Jaguar UK

kermit68
Posts: 619
Joined: Sat Sep 15, 2018 1:06 pm
Location: Rome / Italy

Re: Pivi Pro software issues

Post by kermit68 » Wed Apr 28, 2021 2:58 pm

Thank you Dan. I'll be visiting my dealer next week.
MY21 Yulong White SE, 20", head-up display, air susp, matrix lights, privacy glass, black pack and other fine stuffs
MY20 SE - gone

Weezer
Posts: 49
Joined: Sun Mar 21, 2021 6:27 pm
Location: Bath

Re: Pivi Pro software issues

Post by Weezer » Wed Apr 28, 2021 3:02 pm

For the uninitiated, what's a pathfinder vehicle?
Farallon Black Pearl HSE, 22-inch 5069 wheels, performance seats, MY21

Topdown
Posts: 109
Joined: Wed Oct 14, 2020 5:44 am
Location: Uk

Re: Pivi Pro software issues

Post by Topdown » Wed Apr 28, 2021 3:38 pm

Pathfinder is the Dealer equipment interface to your vehicle and the software will be updated from JLR whist it is conected.
HSE Yulong White
MY19 - 150 miles on the clock Oct-20
22” Wheels Style 50609 Carbon Inserts
All toys except HUD
Vehicle connectivity 19.2
Battery Control System BP-AAE-BC-AC-BE
Infotainment updated 30-Apr-21
S21A_21.10.6-67661

recalluk
Posts: 12
Joined: Mon Jan 18, 2021 10:23 pm
Location: UK

Re: Pivi Pro software issues

Post by recalluk » Wed Apr 28, 2021 5:01 pm

Hmm that also ties in with my experience, recently had a TCU replacement and when they went to get the SOTA working, the line was ...

SOTA updates are suspended for MY21 at this time, suspect the release it to dealers/pathfinder first and then if all ok release to SOTA.

Cant be sure however as my version is now blank. Although I dont seem to have the profile loss problems of old any more.
My21 HSE - Santorini Black, Black Pack, Pano Roof - Software 2.0.6 P10C1

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