Welcome, great first post and good job on posting up the charging information.Marv wrote: ↑Sun Feb 10, 2019 7:29 amHi all,
Just wanted to say hello (first post) and share my experience on this. I have the same issue as everyone else and came across this thread on the back of a google search.
I made a little video showing the problem and my local dealer sent it off to the JLR technical team for comment. They said they are aware of customer feedback and are working on a new software release (no release date given).
The crux of the issue is that currently it is a *preferred* charge period, not a *required* charge period and will only be observed if the car can reach 100% charge in that set period. This probably explains why people are saying that it sometimes appears to work and not at other times.
They clarified the current logic which I've pasted below.
If a Preferred Charge Time window has not been selected:
the car will automatically start to charge to 100%.
once the battery is at 100% charge it will be held there.
circa 3 hours before the selected departure time, the battery will start to be warmed up.
Note, if there isn't sufficient amount of time to charge the battery to 100% AND warm the battery, the car will prioritise charging.
If a Preferred Charge Time window has been selected:
the car will work out if the battery can be charged to 100% and warmed within the selected time window.
if yes: the charge port will flash blue and charging won't start until the selected time.
if no: the car will start charging immediately.
Note, if the Preferred Charge Time is less than 30 minutes in the future the car will start charging immediately.
Loving the car despite these little wrinkles!
It is a pity that it has taken JLR till now to give a customer this information, afterall we have a JLR customer service person who posts on this forum and it is not like this thread is 2 minutes old.