H327 - CHARGE CABLE PLUG UNABLE TO LOCK OR UNLOCK

Faults and Technical chat for the Jaguar I-Pace
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TrophyJem
Posts: 38
Joined: Wed Dec 16, 2020 6:50 pm
Location: UK

H327 - CHARGE CABLE PLUG UNABLE TO LOCK OR UNLOCK

Post by TrophyJem » Tue Feb 09, 2021 9:15 am

I just discovered TOPIx and created an account to see the info on my I Pace

Under outstanding campaigns it lists
H327 - CHARGE CABLE PLUG UNABLE TO LOCK OR UNLOCK

Should I be concerned?
MY21. HSE - Eiger grey, Black pack, 20" black alloys, panoramic roof.

Geoffham
Posts: 63
Joined: Mon Jan 06, 2020 1:39 pm
Location: Ashford/UK

Re: H327 - CHARGE CABLE PLUG UNABLE TO LOCK OR UNLOCK

Post by Geoffham » Tue Feb 09, 2021 11:40 am

Check with dealer. Should have been applied before delivery - they should be able to confirm etc
🇬🇧 iPace 2020 HSE Corris grey, Light oyster interior, panoramic roof, privacy glass 20inch wheels,

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Bart
Posts: 324
Joined: Tue May 22, 2018 7:25 pm
Location: the Netherlands

Re: H327 - CHARGE CABLE PLUG UNABLE TO LOCK OR UNLOCK

Post by Bart » Tue Feb 09, 2021 5:53 pm

It can take some time - upto one week? - until TOPIX is updated
Corris Grey -- Model S --, Black Exterior Pack, 20" 5-split spoke 5070, Air-suspension, HUD, DAB+,
Heated Windscreen, Heated Steering Wheel
--
In control (OTA): S20C_20.43.1-618886 -- H264 -- connectivity 19.2
Ordered 04-2018, Delivered 12-2018

TrophyJem
Posts: 38
Joined: Wed Dec 16, 2020 6:50 pm
Location: UK

Re: H327 - CHARGE CABLE PLUG UNABLE TO LOCK OR UNLOCK

Post by TrophyJem » Tue Feb 09, 2021 6:34 pm

Bart wrote:
Tue Feb 09, 2021 5:53 pm
It can take some time - upto one week? - until TOPIX is updated
I've had my car for nearly a month, so its probably correct
It was supplied by a very large lease company so it probably didn't come via a dealer
Think I need to get it checked as it could explain the charging problem I had one night (see other thread)
MY21. HSE - Eiger grey, Black pack, 20" black alloys, panoramic roof.

symos
Posts: 47
Joined: Wed Dec 02, 2020 9:11 pm
Location: Swaziland

Re: H327 - CHARGE CABLE PLUG UNABLE TO LOCK OR UNLOCK

Post by symos » Mon Feb 15, 2021 11:47 am

Hi guys

I also registered with TOPIx and checked the VIN of the i-Pace I bought (it's still with the dealer).

Under outstanding campaigns, I can see 6 (!) items:

H207 - HOOD LATCH AND CABLE
H213 - REGENERATIVE BRAKING SYSTEM NON-COMPLIANCE
H221 - INSTALL NEW CHARGE PORT LABEL
H228 - SOFTWARE ENHANCEMENT PROGRAMME
H264 - SOFTWARE ENHANCEMENT PROGRAM
H270 - ACOUSTIC VEHICLE ALERT SYSTEM WARNING MESSAGE

Does this mean they haven't been applied to the car? Or do they stay there forever as a record of what has been?

From the previous answers, my understanding is any items that have been applied should not be visible.

Can someone please confirm?

Thanks!

ChrisSB
Posts: 55
Joined: Wed Jan 27, 2021 12:43 pm
Location: Northamptonshire

Re: H327 - CHARGE CABLE PLUG UNABLE TO LOCK OR UNLOCK

Post by ChrisSB » Mon Feb 15, 2021 12:10 pm

If they are outstanding, according to JLRs record they haven't been applied.

Peter34698
Posts: 14
Joined: Sat Feb 22, 2020 12:51 pm
Location: Pa13 Scotland

Re: H327 - CHARGE CABLE PLUG UNABLE TO LOCK OR UNLOCK

Post by Peter34698 » Mon Feb 15, 2021 12:15 pm

I had the update done by my dealer last week as a result of being unable to charge the car.
I have not had to charge the car since as they returned it fully charged

symos
Posts: 47
Joined: Wed Dec 02, 2020 9:11 pm
Location: Swaziland

Re: H327 - CHARGE CABLE PLUG UNABLE TO LOCK OR UNLOCK

Post by symos » Mon Feb 15, 2021 1:01 pm

ChrisSB wrote:
Mon Feb 15, 2021 12:10 pm
If they are outstanding, according to JLRs record they haven't been applied.
Thanks Chris!

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