Dead car - Gearbox fault detected

Faults and Technical chat for the Jaguar I-Pace
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npnr
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Dead car - Gearbox fault detected

Post by npnr » Mon Nov 25, 2019 8:57 pm

I just parked my car then when I went to drive away I got this error message. The car wouldn't go into gear so I called the helpline. The Jaguar mechanic came after about 2.5 hrs, and he diagnosed a parking brake actuator failure. He called the recovery truck. It's now been taken away and will be delivered to the dealer tomorrow.

Hope it is a quick fix.

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malcolm
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Re: Dead car - Gearbox fault detected

Post by malcolm » Wed Nov 27, 2019 4:59 pm

Oh what a bugger for you
My car was trailered back from France after less than 400 miles, but JLR did look after me very well
But I did keep phoning and pushing to try to get things sorted as quickly as possibly
Try to keep chasing and hopefully it will be back soon.
I have since done another 10000 miles all relatively trouble free, so fingers crossed for you
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npnr
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Re: Dead car - Gearbox fault detected

Post by npnr » Sat Dec 07, 2019 12:21 pm

Thanks Malcolm. I'm just picking it up now. They've had it two weeks and couldn't find the fault 😒 We've been asked to "monitor the problem". Not impressed. I don't know if I want it to break again, or be fine. Doesn't inspire confidence

FENorway
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Re: Dead car - Gearbox fault detected

Post by FENorway » Sat Dec 07, 2019 2:01 pm

I had this error and my dealer have fixed several with the same issue. Its a cable that is a bit to short and it gets torn off after a while. Better explained: the cable is long enough under normal use, but the DU rotates a bit when accelerating hard, and then the cable get torn off.
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npnr
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Re: Dead car - Gearbox fault detected

Post by npnr » Sat Dec 07, 2019 5:38 pm

Thanks for the info @fenorway.

Got the car home and went to plug it in, only to find the home charging cable was missing 😠

Really not impressed with JLR service right now. I thought I'd try my luck getting Jaguar Assist to replace it. It's not much use a a car if I can't charge it! The guy from the AA couldn't help, suggested I call sales in the morning.

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ELray
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Re: Dead car - Gearbox fault detected

Post by ELray » Sun Dec 08, 2019 2:48 pm

npnr wrote:
Sat Dec 07, 2019 5:38 pm
Thanks for the info @fenorway.

Got the car home and went to plug it in, only to find the home charging cable was missing 😠

Really not impressed with JLR service right now. I thought I'd try my luck getting Jaguar Assist to replace it. It's not much use a a car if I can't charge it! The guy from the AA couldn't help, suggested I call sales in the morning.
The service center took your cable? What’s that all about? Must be a terrible misunderstanding/oversight.
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npnr
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Re: Dead car - Gearbox fault detected

Post by npnr » Sun Dec 08, 2019 9:46 pm

Yeah, I'm sure it was an innocent mistake. I'm currently charging on the granny cable. Luckily I've got a 3 pin socket on the drive. Really annoying as I used 90% of the battery today and could use a fast charge

npnr
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Re: Dead car - Gearbox fault detected

Post by npnr » Fri Dec 13, 2019 8:49 am

Well I didn't have to wait long... " Gearbox Fault detected" again yesterday. Just 5 trouble free days off motoring, and 22 successful journeys. My 55 year old VW is more reliable than this!! Awaiting recovery now 😠😠😠
Last edited by npnr on Fri Dec 13, 2019 9:36 am, edited 1 time in total.

Subie
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Re: Dead car - Gearbox fault detected

Post by Subie » Fri Dec 13, 2019 9:02 am

npnr wrote:
Fri Dec 13, 2019 8:49 am
Well I didn't have to wait long... " Gearbox Fault detected" again yesterday. Just 22 successful journeys. My 55 year old VW is more reliable than this!! Awaiting recovery now 😠😠😠

You’re not alone, got the same problem last night, Jaguar assistance are coming over today at 12 to look at it, I hope they can provide me a loaner till it’s fixed if they have to take it in. Really annoyed got a wedding to go to in Birmingham next week was looking forward to having my first long distance journey in my car.

Subie
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Re: Dead car - Gearbox fault detected

Post by Subie » Fri Dec 13, 2019 2:27 pm

Further to this I’ve been rejected a courtesy car due to having points

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