Cannot Read SIM Card After 19B Upgrade

Faults and Technical chat for the Jaguar I-Pace
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ELray
Posts: 423
Joined: Sat Dec 29, 2018 2:02 am
Location: Norway

Re: Cannot Read SIM Card After 19B Upgrade

Post by ELray » Sun Dec 01, 2019 6:41 am

SPARKO wrote:
Thu Nov 28, 2019 8:29 am
I had 19B several weeks ago. They 'updated several systems ' 6 days ago and told me it would now remember all my settings. It has made no difference to forgetting Wifi. Time will tell with profile setting. SIM works ok but the car stopped talking to incontrol app yesterday .
The app talks to the server but cannot contact the car. (I have re installed app and tried another device ) Anyone else ? A call to the dealer needed i fear.
Jaguar has problems on the server side. The car itself is not faulty.
🇳🇴 Norway
:arrow: I-Pace S Edition X590 (19MY)
:arrow: Build date: 1 Feb 2019 | Delivered: 15 March 2019
⚙️ Telematics: 16.2
⚙️ InControl(updOTA:19.10.22): S19B_19.40.4-436082
⚙️ Maps(upd:19.11.30): 08.030.0102.0152


10cc
Posts: 69
Joined: Sun Apr 28, 2019 9:36 am
Location: Suffolk/UK

Re: Cannot Read SIM Card After 19B Upgrade

Post by 10cc » Mon Dec 02, 2019 10:44 pm

Still trying to resolve mine! Car should have gone into my local main dealer last Thursday but when I turned up they had no record of the booking! Now not going in until 2nd Jan 2020.

I will update if I find a fix in the meantime - if not look back next year!!
June 2019 MY20 I-Pace HSE In caesium blue with black pack, privacy glass, 20" gloss black wheels, panoramic roof + other bits! :ugeek:

Mitsubishi 3000GTO grey import from Japan :mrgreen:


10cc
Posts: 69
Joined: Sun Apr 28, 2019 9:36 am
Location: Suffolk/UK

Re: Cannot Read SIM Card After 19B Upgrade

Post by 10cc » Mon Dec 02, 2019 10:49 pm

Ingenioren wrote:
Wed Nov 27, 2019 7:47 am
DAMIT wrote:
Wed Nov 27, 2019 1:09 am
Also have the same issue since 19B update. Keeps disconnecting mobile connections and will not communicate with in control even when connecting through Home Wi-Fi.

No update on incontrol app since 15th Nov.
Had a message from Jaguar today through incontrol app saying problems with servers!
You do no need to insert an SIM card for communication with the car. I.e. there is an other one for this somewhere...
You may be right about a 2nd SIM card BUT my phone app has not communicated with the car since the day I updated to 19b.......!
June 2019 MY20 I-Pace HSE In caesium blue with black pack, privacy glass, 20" gloss black wheels, panoramic roof + other bits! :ugeek:

Mitsubishi 3000GTO grey import from Japan :mrgreen:


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