Strange symbol

Faults and Technical chat for the Jaguar I-Pace
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g8ryw
Posts: 7
Joined: Fri Mar 02, 2018 9:49 am
Location: Essex

Strange symbol

Post by g8ryw » Mon Jun 15, 2020 5:29 pm

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Had a weird on recently, had the pop up for the software update and accepted as always. When I check I’m still on 19C but on the top left corner of my screen I have an arrow pointing down as if it’s downloading software!
Does anyone know what the symbol is and how I can force the new software to load to the car?

AC714954-0A65-4538-AC6F-F0BD7A60484D.jpeg

First Edition, Corus Grey/Black interior, 22inch wheels and Sports Seats, so love those seats

G8PXB
Posts: 5
Joined: Fri Mar 06, 2020 11:31 am
Location: North York Moors, United Kingdom

Re: Strange symbol

Post by G8PXB » Mon Jun 15, 2020 6:29 pm

Yes, had that too, then lo and behold the update arrived on the car !

g8ryw
Posts: 7
Joined: Fri Mar 02, 2018 9:49 am
Location: Essex

Re: Strange symbol

Post by g8ryw » Tue Jun 16, 2020 5:37 pm

I've had i now for about 3 weeks, can't seem to work out how to false the software to download, think it is stuck and needs to restart.

Shame they don't have a reboot lol
First Edition, Corus Grey/Black interior, 22inch wheels and Sports Seats, so love those seats

g8ryw
Posts: 7
Joined: Fri Mar 02, 2018 9:49 am
Location: Essex

Re: Strange symbol

Post by g8ryw » Mon Jun 29, 2020 7:26 pm

Still got the symbol and no update?
First Edition, Corus Grey/Black interior, 22inch wheels and Sports Seats, so love those seats

jagrobbo100
Posts: 7
Joined: Tue Oct 29, 2019 6:43 pm
Location: uk

Re: Strange symbol

Post by jagrobbo100 » Tue Jun 30, 2020 6:32 pm

From memory it's a glitch within 19c, would think your due 20A by now, ask your dealer to push the software from topix(unless you have access) to get it to download, doubt u want to post your chassis number on here for me to do it

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