Search found 100 matches

by CRC@Jaguar
Fri Aug 09, 2019 12:43 pm
Forum: Jaguar Customer Relations
Topic: 12V Battery
Replies: 15
Views: 1208

Re: 12V Battery

Hello CRC@Jaguar, Is the 12V Battery trickle charged to keep it topped up by the main battery when the car is powered off? Alternatively, under what condition(s) is the 12V battery charged? Asking for a friend :-) Chewy Good Morning Chewy Thank you for your post. The HV battery manages the 12V syst...
by CRC@Jaguar
Thu Jul 04, 2019 10:28 am
Forum: Jaguar Customer Relations
Topic: Ecotricity
Replies: 35
Views: 2159

Re: Ecotricity

Dear Jaguar Is it possible for you to give us an update on Ecotricity chargers? It seems they don't work with I-Paces. This is a pity because someone has seen fit to give them exclusivity on charging points in motorway service areas. Thanks Nigel Good Afternoon Nigel_f Thank you for your post. This...
by CRC@Jaguar
Tue Jun 11, 2019 3:57 pm
Forum: Jaguar Customer Relations
Topic: JAGUAR I-PACE: Charging Points
Replies: 48
Views: 4396

Re: JAGUAR I-PACE: Charging Points

I have a question about the “extensive charging networks across the country” Dan. Why doesn’t the I-Pace actually work with most of them (in this case, the country is Scotland)? Hi goshdarnit, According to Zap-Map, Scotland has over 3,000 charging connectors. I-PACE has been tested and has been sho...
by CRC@Jaguar
Fri May 24, 2019 9:26 am
Forum: Jaguar Customer Relations
Topic: Poor Dealer Service and an unreliable car
Replies: 16
Views: 1619

Re: Poor Dealer Service and an unreliable car

I almost cannot believe it, but should know better by now. My car was at the dealer for the past two days, again. Got all the latest updates, so they said. (I still cannot see what Telematics Version I am on) Returned home: charging error. Unplugged it several times, restarted the car, replugged, i...
by CRC@Jaguar
Wed May 22, 2019 10:29 am
Forum: Jaguar Customer Relations
Topic: Multiple users with InControl Remote app
Replies: 6
Views: 625

Re: Multiple users with InControl Remote app

@crc@jaguar I picked up my car at the dealership in Norway at the 24th of April, and had a very good handover with a skilled sales rep. But working with software technology and development on daily basis, had me to ask a few control questions, one of them being “can multiple users utilize the remot...
by CRC@Jaguar
Wed May 22, 2019 9:45 am
Forum: Jaguar Customer Relations
Topic: JAGUAR I-PACE: Charging Points
Replies: 48
Views: 4396

JAGUAR I-PACE: Charging Points

Good Morning We have experienced many I-PACE customers that have queries relating to public charging networks. As a result we would like to inform our customer base of the platforms that we recommend when locating charging networks across the UK. For both Apple and Android users we would recommend t...
by CRC@Jaguar
Fri May 17, 2019 2:16 pm
Forum: Main Jaguar I-Pace chat
Topic: Handover on hold due to range showing as 201mi
Replies: 73
Views: 3986

Re: Handover on hold due to range showing as 201mi

Hi all. I was due to get my car today but have been put on hold because they can only get the range to 201mi at 99% charge (see attached). I don't doubt the engineers at the garage know what they are doing :| , but monitoring the InControl app for the past day it looks like they have updated the so...
by CRC@Jaguar
Thu May 09, 2019 12:50 pm
Forum: Jaguar Customer Relations
Topic: Poor Dealer Service and an unreliable car
Replies: 16
Views: 1619

Re: Poor Dealer Service and an unreliable car

@Dan (crc@jaguar): if you read this. I too have a long list of issues with my car and have experienced very poor follow-up and communication from my dealership. I have tried to send you a private message, but have not been able to due to limitations on this forum. My list of issues is long: my car ...
by CRC@Jaguar
Thu May 09, 2019 11:49 am
Forum: Jaguar Customer Relations
Topic: SOTA - How does it work
Replies: 52
Views: 3919

Re: SOTA - How does it work

Dan, many thanks for this very clear and useful information. Other questions most of us have around the I-Pace SOTA are: - How is the update rollout decided (ex: how come some owners are on V19.... whereas others are on V18... with no update showing in the infotainment system?). - Does Jaguar plan ...
by CRC@Jaguar
Thu May 09, 2019 10:08 am
Forum: Jaguar Customer Relations
Topic: SOTA - How does it work
Replies: 52
Views: 3919

Re: SOTA - How does it work

Hello crc@jaguar, When Jaguar sold us our I-Pace cars, one of the MAJOR FEATURES advertised was "Over The AIr Software Updates". Now, rightly I suggest, a lot of people buying the I-Pace had assumed that this advertised feature that "would ensure your I-Pace always has the most up to date software ...

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